I got a private message request to use Facebook as the way to correspond. It was what...

GetHuman-tmgerdes's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-tmgerdes's own words
I got a private message request to use Facebook as the way to correspond. It was what I thought was my friend BUT IT’S NOT. I accepted the request and now I’m getting messages about getting federal grants. I want to get rid of this. Help!
GetHuman-tmgerdes did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-tmgerdes fixed the problem
I called my friend who sent it and she signed in and changed her password. Her account had been hacked.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-tmgerdes
Jun 5th, 2018 - 5 mons ago
I have an issue with Facebook too
Fixed
GetHuman-tmgerdes shared how to fix
Seen by 11 customers so far
Similar issue to 681 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-tmgerdes started working on this issue
Jun 5th 11:46am
GetHuman-tmgerdes indicated the issue is not fixed yet.
Jun 5th 1:00pm
GetHuman-tmgerdes confirmed the issue is fixed. Hooray!
Jun 6th 12:49pm
GetHuman-tmgerdes confirmed the issue is fixed. Hooray!
Jun 8th 1:03pm