I have a facebook account i was using. Facebook logged me out. Wiped me off completely...

GetHuman751393's customer service issue with Facebook from June 2018

11 views
 | 
262 similar
 | 
1 following
Help with my Facebook issue
GetHuman751393's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman751393 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman751393 can let us know if they help or not.
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Before contacting them, items GetHuman751393 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman751393's own words
I have a facebook account i was using. Facebook logged me out. Wiped me off completely like i didnt even exist. All my kids pictures were on there since the first day they were born. I want those photos back or better yet my old account. Each time i tried to log back in it said i needed to confirm my identity. I need to choose a number to log back into but the number that used to be on my account i took it off because i did not have access to it anymore. I am literally so upset by this. I have never had this happen to me at all.
GetHuman751393 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman751393
Jun 5th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 11 customers so far
Similar issue to 262 others
1 customer following this
Follow this issue to see how it gets fixed
Timeline
GetHuman751393 started working on this issue
Jun 5th, 2018 10:03am
GetHuman751393 shared this issue with friends on Facebook
Jun 5th, 2018 10:03am