I only have my phone number attached to the account. The account that I have is not for...

GetHuman751122's customer service issue with Facebook from June 2018

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The issue in GetHuman751122's own words
I only have my phone number attached to the account. The account that I have is not for an actual person. It is used as just a social talk space. Therefore I cannot get a government ID. I have tried to put my phone number in multiple times and have tried to receive a password reset text multiple times and it will not go through. I have now broken, by accident, the only device that has Facebook on it. Honestly it is a bit ridiculous that there is no phone number to call to get this fixed. Please respond with what I can do to get back into my account.
GetHuman751122 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman751122
Jun 5th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 430 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman751122 started working on this issue
Jun 5th, 2018 4:22am