I’m not sure if this is the right place to ask, but I’ve had trouble logging in for thr...

GetHuman749096's customer service issue with Facebook from June 2018

9 views
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669 similar
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0 following
Help with my Facebook issue
GetHuman749096's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman749096 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman749096 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman749096's own words
I’m not sure if this is the right place to ask, but I’ve had trouble logging in for three days. Facebook for some reason wants my phone number to send a security code* I entered the code it sent me, but it asked for my number again and now it refuses to acknowledge it as valid, no matter how many different ways I enter it. I’ve previously sent two different forms explaining the problem, but I’m concerned about anecdotes saying that Facebook takes weeks to respond, if at all. I just want to be assured that this problem can be solved.
GetHuman749096 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman749096
Jun 4th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 9 customers so far
Similar issue to 669 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman749096 started working on this issue
Jun 4th, 2018 6:28pm
GetHuman749096 indicated the issue is not fixed yet.
Jun 4th, 2018 6:38pm
GetHuman749096 indicated the issue is not fixed yet.
Jun 4th, 2018 8:04pm
GetHuman749096 indicated the issue is not fixed yet.
Jun 5th, 2018 7:59pm
GetHuman749096 indicated the issue is not fixed yet.
Jun 7th, 2018 11:22pm
GetHuman749096 indicated the issue is not fixed yet.
Jun 7th, 2018 11:26pm