Some one recently stole my tablet and changed my password. I then changed the password...

GetHuman-caseface's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-caseface's own words
Some one recently stole my tablet and changed my password. I then changed the password again myself and wanted to secure my account through the pictures of friends. I can do that but it keeps telling me to log in from a device i have used before and I did but it’s not letting me get into the account still. I would like to turn the secure account thing off because it’s causing more problem than helping in any way.
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Facebook

Customer service issue
Reported by GetHuman-caseface
Jun 4th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 2 customers so far
Similar issue to 313 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-caseface started working on this issue
Jun 4th, 2018 6:01pm
GetHuman-caseface indicated the issue is not fixed yet.
Jun 5th, 2018 11:48pm