I can’t get into account, sends me sms code to reset p***word, then wants a phone numbe...

GetHuman-grgrafx's customer service issue with Facebook from June 2018

Help with my Facebook issue
I can’t get into account, sends me sms code to reset p***word, then wants a phone number to link account to, then tells me it’s not a valid number.
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Customer service issue
Reported by GetHuman-grgrafx
Jun 4th, 2018 - 3 mons ago
I have an issue with Facebook too
Fixed
Seen by 7 customers so far
Similar issue to 350 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-grgrafx started working on this issue
Jun 4th 4:13pm
GetHuman-grgrafx indicated the issue is not fixed yet.
Jun 5th 12:44am
GetHuman-grgrafx indicated the issue is not fixed yet.
Jun 6th 1:13am