I'm working on a facebook ad builder app, I would like to allow users to create an ad f...

GetHuman-wcodynor's customer service issue with Facebook from June 2018

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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-wcodynor will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-wcodynor can let us know if they help or not.
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The issue in GetHuman-wcodynor's own words
I'm working on a facebook ad builder app, I would like to allow users to create an ad for their own page, under my ad account without giving them access to the Facebook ads manager. Ideally, this would be done programmatically through the Facebook Api
GetHuman-wcodynor did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-wcodynor
Jun 4th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 200 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-wcodynor started working on this issue
Jun 4th, 2018 3:35pm
GetHuman-wcodynor indicated the issue is not fixed yet.
Jun 4th, 2018 3:36pm