I bought a new phone Friday through cricket I had to redo my Facebook and I can't remem...

GetHuman-pattys's customer service issue with Facebook from June 2018

Help with my Facebook issue
I bought a new phone Friday through cricket I had to redo my Facebook and I can't remember my code to my Facebook or messenger and you all keep telling me you're sending me one a new cold and I'm not receiving it I've been going through this since Friday could you please send my code to my phone number so I can open up my Facebook thank you
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Facebook

Customer service issue
Reported by GetHuman-pattys
Jun 4th, 2018 - 14d ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 396 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-pattys started working on this issue
Jun 4th 12:06pm
GetHuman-pattys indicated the issue is not fixed yet.
Jun 4th 2:04pm
GetHuman-pattys indicated the issue is not fixed yet.
Jun 4th 2:07pm
GetHuman-pattys indicated the issue is not fixed yet.
Jun 4th 5:49pm