I need to reset my p***word and the email links are not working. I have waited the req...

GetHuman747243's customer service issue with Facebook from June 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
I need to reset my p***word and the email links are not working. I have waited the required ** hrs twice and each time it still says too many attempts.
I trust that Facebook will make this right and come up with a resolution that is fair.
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Facebook

Customer service issue
Reported by GetHuman747243
Jun 4th, 2018 - 15d ago
I have an issue with Facebook too
Fixed
Seen by 10 customers so far
Similar issue to 388 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman747243 started working on this issue
Jun 4th 11:50am
GetHuman747243 indicated the issue is not fixed yet.
Jun 4th 1:43pm
GetHuman747243 indicated the issue is not fixed yet.
Jun 4th 1:44pm
GetHuman747243 indicated the issue is not fixed yet.
Jun 4th 8:02pm
GetHuman747243 indicated the issue is not fixed yet.
Jun 4th 8:03pm
GetHuman747243 confirmed the issue is fixed. Hooray!
Jun 7th 1:40pm
GetHuman747243 confirmed the issue is fixed. Hooray!
Jun 7th 7:25pm