I switch to iPhone * and I can’t get a sms text to re set my p***word .I’ve tried it se...

GetHuman-siobee_s's customer service issue with Facebook from June 2018

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I switch to iPhone * and I can’t get a sms text to re set my p***word .I’ve tried it several time it seems like it locked me out .Thats including my instagram too.
I trust that Facebook will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-siobee_s
Jun 4th, 2018 - 2 mons ago
I have an issue with Facebook too
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Seen by 3 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-siobee_s started working on this issue
Jun 4th 11:40am
GetHuman-siobee_s confirmed the issue is fixed. Hooray!
Jun 7th 12:45pm