****o, wondering if you can help me - I am actually contacting you on behalf of my mother. She has a new phone and does not have access to the new one. This means she is not able to get the code to get a the generated pin. I have sent a note to you on the page it takes you too. But I have heard nothing back. Please contact me as soon as possible, it has been nearly two weeks now.*Many thanks*Georgia
I trust that Facebook will make this right and come up with a resolution that is fair.