Every day for last * weeks i have sent the below to you along with reply of email with...
GetHuman-cez's customer service issue with Facebook from June 2018
Help with my Facebook issue
First: share to improve GetHuman-cez's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-cez's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cez will want to follow the link below to head to their help center. We will check on GetHuman-cez later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-cez may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-cez's own words
Every day for last * weeks i have sent the below to you along with reply of email with my birth certificate passport and drivers license.*I STILL HAVE HAD NO EMAIL FROM YOU CONFIRMING I CAN ACCESS MY ACCOUNT AND I HAVE GIVEN A VERY DETAILED ACCOUNT OF MY PROFILE !*PLEASE RETURN EMAIL CONFIRMING I CAN HAVE ACCESS FOR MY PICTURES ASAP AS MY REQUEST IS IMPORTANT TO ME !!** WEEKS AND STILL WAITING IS NOT GOOD AND VERY POOR SERVICE . YOU HAVE ALL MY DETAILS OF MY ACCOUNT AND MY ID. WHAT IS THE PROBLEM AND DELAY.*PLEASE EMAIL BACK CONFIRMING MY ACCOUNT IS ACCESSIBLE FOR ME ASAP.***I have emailed and filled this form constant for last * weeks. I want my photos of my dog please. I lost him to cancer * weeks ago .*YOU HAVE MY ID AND A DETAILED DESCRIPTION OF MY ACCOUNT !**As explained I have contacted you every day for the last * weeks and you still havent allowed me access !* I want my photos of my dog PLEASE !!!***I have again attached copies of my id.*AS YOU STATE A LETTER IS ACCEPTABLE. THIS IS A LETTER. ITS AN INVOICE FROM Payment sense FOR MY CARD READER AS I AM SELF EMPLOYED**I want my photos of my departed westie dog now please which i have also attached as there will be a lot of photos of him. There is one where he sittung on the window ledge with a fox sitting on the other. I fed her every night and you will see that if you look at my photos.**Please please please i want my photos of my dog. I lost him to cancer last week and i cant stop crying.**Please please allow me access so i can get my photos back.**My profile name is andrea pickson because of abuse from my mother and family and I kept changing it so she couldnt find me.***** * *****@***.com***My new mobile is ***** *** *****I have over *** iceland pictures from my holiday on there also. You will see my photo in there of me by the volcano that erupted in **** and bought aviation to a stand still*Eyjafjallaj*kull.***I have numerous albums of events i ran with my ex business* partner . In abington park in banbury in bedford in stratford upon avon.*I lived in paisley and have many photos of glasgow docks with the war ships.*I have a picture of me in the big brother chair with a friend.**I have a photo album called duggie day care.* There are a lot of pictures in there of my beloved westie and * more dogs also. One white and one half bald with less fur.**I can also list a few people blocked on my account*Margaret rossiter*Sandra vaughan*Kelly ann sheldon*Francis patrick*Carol patrick*Julie patrick*Martin vaughan*Brenda prior*Hayley prior*Charlotte newton harris**I can give you as much information as you need. This is my account and I really want my photos of my dog.**I lost him * week ago to cancer and i cant stop crying and i am having bereavement counselling**Please allow me to have my photos please.***I am fed up of sending emails and filling forms in.**You email me and say click here and you will sign me in. I did and STILL you are asking for ID. !!!!**WHY ??**@@
GetHuman-cez did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-cez fixed the problem
We are waiting for GetHuman-cez to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.