I got a new phone. I tried * different p***words that I've used. No luck. My phone numb...

GetHuman-mattrboy's customer service issue with Facebook from June 2018

Help with my Facebook issue
I got a new phone. I tried * different p***words that I've used. No luck. My phone number listed is a number from ** years ago that I dont have. The email I used to login is no longer active. I would like to get my account going again so I can keep in touch with friends and family and keep them up to date with my kids. Please email me back I would really like to get this resolved.
I trust that Facebook will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-mattrboy
Jun 4th, 2018 - 20d ago
I have an issue with Facebook too
Fixed
Seen by 2 customers so far
Similar issue to 152 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-mattrboy started working on this issue
Jun 4th 5:24pm
GetHuman-mattrboy indicated the issue is not fixed yet.
Jun 4th 6:25pm