Today when I opened the Facebook app on my phone it showed "Session expired" and then i...

GetHuman-kaivan's customer service issue with Facebook from June 2018

Help with my Facebook issue
Today when I opened the Facebook app on my phone it showed "Session expired" and then it automatically logged out my account. When I tried to log in again by entering my email and p***word, it said that a security code would be sent to my number via SMS and I would have to enter that. However, I received no code on my phone no matter how long I waited or how many times I tried. Thus, I am unable to log in to my Facebook account as I'm not receiving any code. I had also set up two factor authentication on my account. Please help me log in to my account again.
I trust that Facebook will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-kaivan
Jun 2nd, 2018 - 22d ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 522 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-kaivan started working on this issue
Jun 2nd 3:40pm
GetHuman-kaivan indicated the issue is not fixed yet.
Jun 3rd 6:50pm
GetHuman-kaivan indicated the issue is not fixed yet.
Jun 3rd 6:51pm