I purchased a new phone from Verizon, when they pulled over my accts my original Facebo...

GetHuman742221's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman742221's own words
I purchased a new phone from Verizon, when they pulled over my accts my original Facebook did not come over to my new phone, was told to open new account, this was not good as there was pornography request * I have recovered my original Facebook, need to delete the other account
GetHuman742221 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman742221 fixed the problem
Sign into your old account
Please help with my Facebook issue
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Facebook

Customer service issue
Reported by GetHuman742221
Jun 2nd, 2018 - 7 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 537 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman742221 started working on this issue
Jun 2nd 2:14pm
GetHuman742221 confirmed the issue is fixed. Hooray!
Jun 5th 3:49pm