The generator code to get into my Facebook account is not coming to my phone .what can...

GetHuman-alzalyng's customer service issue with Facebook from June 2018

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Help with my Facebook issue
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GetHuman-alzalyng's next move: go to the Facebook help center.
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The issue and preferred resolution, in GetHuman-alzalyng's own words:
The generator code to get into my Facebook account is not coming to my phone .what can I do and how can I take two authecation off to log into my account I have a new phone android galaxy *. My old phone was an iphone*.
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Customer service issue
Reported by GetHuman-alzalyng
Jun 2nd, 2018 - 2 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman-alzalyng started working on this issue
Jun 2nd 11:30am