Profile requesting password. When trying to access per forgotten password, my email add...

GetHuman742776's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman742776's own words
Profile requesting password. When trying to access per forgotten password, my email address that I used to set up my profile is not being found. When I put my cell number it created a new profile. My email address used is *****@***.com. My name is Robert Hennig. I have tried everything by cannot access my profile!!! My profile is the one with a foto with me wearing a pink shirt.. please assist
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Customer service issue
Reported by GetHuman742776
Jun 2nd, 2018 - 5 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 675 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman742776 started working on this issue
Jun 2nd 4:54pm
GetHuman742776 indicated the issue is not fixed yet.
Jun 5th 6:11pm
GetHuman742776 indicated the issue is not fixed yet.
Jun 5th 6:13pm