Unable to log in after security check. No connection error

GetHuman-nerelych's customer service issue with Facebook from June 2018

Help with my Facebook issue
Log in to my Facebook ... The facebook app is telling me to confirm my iden***y to be able to log in. After it runs the check to make sure they can secure my account it tells me to change my p***word and then after I change it. It'll give me an error message and when I try logging in again it repeats the whole process and will not let me log in through any device
There is no way to contact support
I want to be able to log in. I have all my daughter's new born pics up until she's *yrs old
For over * yrs
Access thru different devices
Help with my Facebook issue
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Customer service issue
Reported by GetHuman-nerelych
Jun 2nd, 2018 - 3 mons ago
I have an issue with Facebook too
Fixed
Seen by 15 customers so far
Similar issue to 378 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-nerelych started working on this issue
Jun 2nd 1:03am
GetHuman-nerelych indicated the issue is not fixed yet.
Jun 2nd 5:14am
GetHuman-nerelych indicated the issue is not fixed yet.
Jun 2nd 5:34pm
GetHuman-nerelych indicated the issue is not fixed yet.
Jun 2nd 5:35pm
GetHuman-nerelych indicated the issue is not fixed yet.
Jun 3rd 4:00am
GetHuman-nerelych indicated the issue is not fixed yet.
Jun 3rd 4:03am