Unable to log in after security check. No connection error

GetHuman-nerelych's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-nerelych's own words
Log in to my Facebook ... The facebook app is telling me to confirm my identity to be able to log in. After it runs the check to make sure they can secure my account it tells me to change my password and then after I change it. It'll give me an error message and when I try logging in again it repeats the whole process and will not let me log in through any device
There is no way to contact support
I want to be able to log in. I have all my daughter's new born pics up until she's *yrs old
For over * yrs
Access thru different devices
I have an issue with Facebook too
How GetHuman-nerelych fixed the problem
We are waiting for GetHuman-nerelych to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
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Customer service issue
Reported by GetHuman-nerelych
Jun 2nd, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 17 customers so far
Similar issue to 378 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-nerelych started working on this issue
Jun 2nd 1:03am
GetHuman-nerelych indicated the issue is not fixed yet.
Jun 2nd 5:14am
GetHuman-nerelych indicated the issue is not fixed yet.
Jun 2nd 5:34pm
GetHuman-nerelych indicated the issue is not fixed yet.
Jun 2nd 5:35pm
GetHuman-nerelych indicated the issue is not fixed yet.
Jun 3rd 4:00am
GetHuman-nerelych indicated the issue is not fixed yet.
Jun 3rd 4:03am