I run a business page on Facebook and recently rebranded my business, which means I nee...

GetHuman-kpmc's customer service issue with Facebook from June 2018

12 views
 | 
195 similar
 | 
1 following
Help with my Facebook issue
First: share to improve GetHuman-kpmc's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
Before contacting them, items GetHuman-kpmc may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-kpmc's own words
I run a business page on Facebook and recently rebranded my business, which means I need to change the name of the Facebook page. Every time I request the change, it gets denied within ** seconds, and I have requested multiple appeals with no response. Need to speak with someone immediately as this is affecting my business.
GetHuman-kpmc did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-kpmc fixed the problem
We are waiting for GetHuman-kpmc to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-kpmc fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-kpmc
Jun 1st, 2018 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 12 customers so far
Similar issue to 195 others
1 customer following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-kpmc started working on this issue
Jun 1st 10:19pm