Y'all asked me to secure my account with a new p***word I did it several times and y'a...

GetHuman-jlstov's customer service issue with Facebook from June 2018

Help with my Facebook issue
Y'all asked me to secure my account with a new p***word I did it several times and y'all keep taking me back to the get started menu over and over again. Each time asking me to change my p***word. Screen go blue. I hit the facebook symbolnto see if I can get in and won't let me in.
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Customer service issue
Reported by GetHuman-jlstov
Jun 1st, 2018 - 22d ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 113 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-jlstov started working on this issue
Jun 1st 1:31pm
GetHuman-jlstov indicated the issue is not fixed yet.
Jun 1st 2:44pm