I'm the administrator for the page Eye Doctors of Chester County. We inadvertent set u...

GetHuman-nedra's customer service issue with Facebook from June 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-nedra's own words
I'm the administrator for the page Eye Doctors of Chester County. We inadvertent set up a profile page, then converted it to a business page. Someone, the page is linked to the profile rather that the profile being removed and merged into the page. I am currently locked out of both and am having difficulty proving that we are a legal entity. I would like to just talk to a human rather than continue with the frustrating automated emails.
GetHuman-nedra did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-nedra
Jun 1st, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 84 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-nedra started working on this issue
Jun 1st 12:40pm
GetHuman-nedra indicated the issue is not fixed yet.
Jun 4th 12:46pm