Deleting an Account due to Death

GetHuman734659's customer service issue with Facebook from May 2018

Help with my Facebook issue
Hi. A family friend p***ed away and I need to help them delete the facebook account. I see on the "form" that only an immediate family member can do this. His wife (who is over **) is unable to do this form and I need to help her. I have a copy of the death certificate (he was *** when he p***ed) (which I can attach to the on line form) How can I get this done? thank you.
I trust that Facebook will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman734659
May 31st, 2018 - 2 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 589 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman734659 started working on this issue
May 31st 1:45pm
GetHuman734659 indicated the issue is not fixed yet.
Jun 1st 4:26pm
GetHuman734659 indicated the issue is not fixed yet.
Jun 1st 4:28pm