The password has been changed on my facebook and I can't use the number or the email to...

GetHuman-vegetasa's customer service issue with Facebook from May 2018

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Help with my Facebook issue
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If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-vegetasa's own words
The password has been changed on my facebook and I can't use the number or the email to get into to change my password so how can I get into my facbook
GetHuman-vegetasa did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-vegetasa
May 28th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 44 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-vegetasa started working on this issue
May 28th, 2018 2:01am
GetHuman-vegetasa indicated the issue is not fixed yet.
May 29th, 2018 7:02am