The issue here is I am getting charged for ads that I don't even promote. I don't even...

GetHuman-hinekui's customer service issue with Facebook from May 2018

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The issue in GetHuman-hinekui's own words
The issue here is I am getting charged for ads that I don't even promote. I don't even have an account to promote ads on Facebook to make these payments. There has been five payments that have come out of my bank account.**)Ndjvbg*zx* (via Facebk) Fb.Me*ads*This cost me:$*.****)Ma*kvfywx* (via Facebk) Fb.Me*ads*This cost me:$*.****)Lakvfwyx* (via Facebk) Fb.Me*ads*This cost me:$**.****)*t*thf**y* (via Facebk) Fb.Me*ads*This cost me:$*.****)*t*thf**y* (via Facebk) Fb.Me*ads*This cost me:$**.*** I have a bank statement to prove this. I woulda like you to please contact me on the asap so that I can resolve this problem.
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Customer service issue
Reported by GetHuman-hinekui
May 27th, 2018 - 8 mons ago
I have an issue with Facebook too
Seen by 3 customers so far
Similar issue to 458 others
0 customers following this
Items needed
Email on Account
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Photo of Passport or Driver's License
GetHuman-hinekui started working on this issue
May 27th, 2018 1:08pm
GetHuman-hinekui indicated the issue is not fixed yet.
May 28th, 2018 8:36pm