I have two numbers on one Facebook account, and I got my password and want to recover i...

GetHuman-onatebri's customer service issue with Facebook from May 2018

6 views
 | 
29 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-onatebri's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-onatebri's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-onatebri will want to follow the link below to head to their help center. We will check on GetHuman-onatebri later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-onatebri may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-onatebri's own words
I have two numbers on one Facebook account, and I got my password and want to recover it back , but they are giving me the first number instead of the second number, Becaus I already lost access to the first number, and this is not my first time of recovery my password with the second number, because I just recovered a new password last two weeks, please help me work on my account , name of the account is: Bridget onate.
GetHuman-onatebri did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-onatebri fixed the problem
We are waiting for GetHuman-onatebri to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-onatebri fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-onatebri
May 27th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 6 customers so far
Similar issue to 29 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-onatebri started working on this issue
May 27th 9:28am