I am looking to help my girlfriend log into her facebook account. My username is...

GetHuman-swena's customer service issue with Facebook from May 2018

2 views
 | 
397 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-swena's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-swena's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-swena will want to follow the link below to head to their help center. We will check on GetHuman-swena later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-swena may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-swena's own words
I am looking to help my girlfriend log into her facebook account. My username is *****@***.com* and Hattie is trying to log into her account *hattie.kunde.** which supposivly attached to the number ******* ***. She tells me there is no email account attached to the account, it was created with a mobile number. She no longer has access to this mobile device, and can seem to figure out the password.
GetHuman-swena did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-swena fixed the problem
We are waiting for GetHuman-swena to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-swena fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-swena
May 27th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 397 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-swena started working on this issue
May 27th 1:17am