My account was hacked on May **,**** and since then I have not been able to recover my...
GetHuman-aneciast's customer service issue with Facebook from May 2018
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The issue in GetHuman-aneciast's own words
My account was hacked on May **,**** and since then I have not been able to recover my password because the person also changed the password to the email connected to my account. I have tried retrieving my password by sending a picture of my ID but Facebook says it “can not do it at this time”. I would really love to gain access back to my Facebook, because I have very personal things in my messages that this person who I don’t know has full access to.
GetHuman-aneciast did not yet indicate what Facebook should do to make this right.
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