Hi, I know yall are busy but I could really use your help. I haven't been able to sign...

GetHuman-d_sport_'s customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman-d_sport_'s own words
Hi, I know yall are busy but I could really use your help. I haven't been able to sign into my facebook account in months. My email is *****@***.com or******@***.com *I have access to both, and have used the account recovery tools but none of the codes will work. Screen says that I have entered too many, even when I enter the first one. I tried signing in with my Yahoo account but after agreeing it says something went wrong. I have submitted my id as well. Thank you for the help, facebook is my only way of contacting many of my friends back home.
GetHuman-d_sport_ did not yet indicate what Facebook should do to make this right.
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How GetHuman-d_sport_ fixed the problem
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Facebook

Customer service issue
Reported by GetHuman-d_sport_
May 25th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 10 customers so far
Similar issue to 107 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-d_sport_ started working on this issue
May 25th 5:26am
GetHuman-d_sport_ shared this issue with friends on Facebook
May 25th 5:31am
GetHuman-d_sport_ indicated the issue is not fixed yet.
May 25th 7:33am
GetHuman-d_sport_ indicated the issue is not fixed yet.
May 25th 7:35am
GetHuman-d_sport_ indicated the issue is not fixed yet.
May 25th 7:39am
GetHuman-d_sport_ indicated the issue is not fixed yet.
May 28th 6:29am
GetHuman-d_sport_ indicated the issue is not fixed yet.
May 28th 6:29am
GetHuman-d_sport_ indicated the issue is not fixed yet.
May 28th 8:05am