My Facebook Account was taken over by some girl who calls herself Kailey Hahah. She als...
GetHuman-elimel's customer service issue with Facebook from May 2018
Help with my Facebook issue
First: share to improve GetHuman-elimel's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-elimel's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-elimel will want to follow the link below to head to their help center. We will check on GetHuman-elimel later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-elimel may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-elimel's own words
My Facebook Account was taken over by some girl who calls herself Kailey Hahah. She also uses about ** or more alaises. She has just about taken everything off and she has somehow got rid of my pics, & put up pics i took today. I would think my account has to be closed, but she has control of most settings. What can i do or u do. I am sooo mad, harassed. i don't even wamt to go to my page? HELP!! I just got a new cell phone and she knows that number this is like identity theft if she can go to jail for this go for it.
GetHuman-elimel did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-elimel fixed the problem
We are waiting for GetHuman-elimel to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.