My husbands Facebook account was hacked and he no longer has access to his email that a...

GetHuman716285's customer service issue with Facebook from May 2018

9 views
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500 similar
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1 following
Help with my Facebook issue
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GetHuman716285's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman716285 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman716285 can let us know if they help or not.
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Before contacting them, items GetHuman716285 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman716285's own words
My husbands Facebook account was hacked and he no longer has access to his email that a new password was sent to. We need help getting his account back up and running.
GetHuman716285 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman716285 fixed the problem
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Facebook

Customer service issue
Reported by GetHuman716285
May 24th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 9 customers so far
Similar issue to 500 others
1 customer following this
Follow this issue to see how it gets fixed
Timeline
GetHuman716285 started working on this issue
May 24th, 2018 11:59pm