My old facebook account was hacked *years ago and no recovery phone number and the the...

GetHuman-marjhoni's customer service issue with Facebook from May 2018

45 views
 | 
544 similar
 | 
6 following
Help with my Facebook issue
First: share to improve GetHuman-marjhoni's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-marjhoni's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-marjhoni will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-marjhoni can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-marjhoni may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-marjhoni's own words
My old facebook account was hacked *years ago and no recovery phone number and the the email is not my acces my facebook login : *****@***.com fullname: marjhonie estupin day of birth: august ** **** im ready to give my id for proof as ownership
GetHuman-marjhoni did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-marjhoni fixed the problem
We are waiting for GetHuman-marjhoni to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-marjhoni fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-marjhoni
May 24th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 45 customers so far
Similar issue to 544 others
6 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-marjhoni started working on this issue
May 24th, 2018 5:25pm