I have been logged into Facebook on my cell phone for years using the same email addres...

GetHuman-estajean's customer service issue with Facebook from May 2018

2 views
 | 
220 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-estajean's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-estajean's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-estajean will want to follow the link below to head to their help center. We will check on GetHuman-estajean later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-estajean may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-estajean's own words
I have been logged into Facebook on my cell phone for years using the same email address. All of a sudden I noticed as of this evening I do not have any face book notifications. I tried to go log in on Facebook on my cellphone but it insists that my correct email address is invalid. But it isn't invalid & I am able to get on Facebook with that email address on a regular desktop computer. I tried shutting down my cell phone for a few minutes but when I turned it on, the same problem came about with trying to log into Facebook on my cell phone. Can someone please call me on my husband's phone of (***) ***-**** to help me correct this problem?
GetHuman-estajean did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-estajean fixed the problem
We are waiting for GetHuman-estajean to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-estajean fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-estajean
May 24th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 220 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-estajean started working on this issue
May 24th 3:33am