I need to know to know if I can be on Facebook and*or Messenger and not be shown as bei...

GetHuman-mathewjo's customer service issue with Facebook from May 2018

Help with my Facebook issue
I need to know to know if I can be on Facebook and*or Messenger and not be shown as being active to anyone because there are times that I need to get on my Facebook and*or Messenger to get some info from either app and as soon as I get on I start receiving messages and different things from people because they see I am now active and that is unwanted. If I can not show I'm active when on Facebook and*or Messenger I would like you to explain how I can do that. If I can't not show I'm active when on Facebook and*or Messenger I would like you to explain why I can't do that. Thank you.
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-mathewjo
May 23rd, 2018 - 2 mons ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 487 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-mathewjo started working on this issue
May 23rd 6:24pm
GetHuman-mathewjo indicated the issue is not fixed yet.
May 23rd 6:27pm
GetHuman-mathewjo indicated the issue is not fixed yet.
May 24th 8:21pm
GetHuman-mathewjo indicated the issue is not fixed yet.
May 24th 8:21pm