Someone hacked my daughters account, so she had to create a different fb account. We tr...
GetHuman-lunaivon's customer service issue with Facebook from May 2018
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If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-lunaivon's own words
Someone hacked my daughters account, so she had to create a different fb account. We tried accessing her first fb account with email, but that didnt help. We don't remember the phone number for the first account as it was back in **** and I don't remember her phone number. We only want access to get her pictures that are on there and then delete that account. Can you please help me out? I have her school, birth certificate, anything that you may need. Please help me.
GetHuman-lunaivon did not yet indicate what Facebook should do to make this right.
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