I was recently locked out of my account for security reasons. I'm not sure why, but I a...

GetHuman710801's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman710801's own words
I was recently locked out of my account for security reasons. I'm not sure why, but I added my cell phone number to my account and I did not see that I had received a text message to confirm that it was me. By the time I had responded, the account was locked out and I had to produce a picture of myself which I did. How long does it take to re-open my account? My Facebook email is *****@***.com
GetHuman710801 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman710801
May 23rd, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 200 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman710801 started working on this issue
May 23rd 12:59pm
GetHuman710801 indicated the issue is not fixed yet.
May 24th 2:00pm