My account cannot be accessed in Mobile and in PC. For PC when I try to log in it says...

GetHuman707879's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman707879's own words
My account cannot be accessed in Mobile and in PC. For PC when I try to log in it says "Sorry, something went wrong.*We're working on getting this fixed as soon as we can." and in Mobile when i try to log in it says "Account Temporarily Unavailable, regain access by logging in from a mobile or a web browser". I can't access Facebook in PC and I already changed my password several times and did a security check already and logged out all my facebook in other devices. My last facebook that's logged in is in a browser for my phone. but I cannot log in incognito and in the App. I also cleared all browsing, cookies and cache in the browser in PC.
GetHuman707879 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman707879
May 22nd, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 10 customers so far
Similar issue to 648 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman707879 started working on this issue
May 22nd 3:22pm
GetHuman707879 indicated the issue is not fixed yet.
May 26th 8:56am
GetHuman707879 indicated the issue is not fixed yet.
May 26th 8:57am
GetHuman707879 indicated the issue is not fixed yet.
May 26th 8:57am
GetHuman707879 indicated the issue is not fixed yet.
May 26th 8:59am