Is this message is correct.I got this message from mail(*****@***.com),message came fro...

GetHuman-alokraj's customer service issue with Facebook from May 2018

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The issue in GetHuman-alokraj's own words
Is this message is correct.I got this message from mail(*****@***.com),message came from (*****@***.com)*Please sir*madam help me the way out.I always grateful to you...*Inline image **Facebook, Inc.*Menlo Park, California, *United States.***Dear award winner: Alok Raj***Congratulations we are in receipt of your delivery details, as one of the lucky winners from this year's Facebook award program. This is to inform You that your winning prize $***,***.** (Four Hundred Thousand United States Dollars) has been verified for payment by this Department and approved for delivery*pick-up by you. **We congratulate you once again and be informed that you have to keep your winning information secret till you receive your funds, this is to avoid anybody from using your winning information's due to past experience, if there is a call for double claim you may loose your chance of receiving the global amount. We have prepared your winning certificate and your won amount of $***,***.** USD is ready to be disburse to you. your funds will be release through a fast and secured means. The funds has being packaged and sealed as demand draft along with your winning documents to show the authenticity and genuineness of the funds .**Your won prize is package in a security safe with lock code to prevent anyone from opening,The safe will be sent through Diplomatic courier service to India as a diplomatic consignment. One (Apple Laptop and iPhone X) will be present to you as a gift at the time of delivery by our diplomatic representative assigned. Our representative is coming to India to assist you for the clearance of the parcel (safe) from India Airport Authority, after the clearance, your parcel will be delivered at your doorstep by our representative.***We advise you to maintain strict confidentiality of your WINNING NOTIFICATION and the ENTIRE CLAIMS PROCESS until the verification process has been completed and your cash remitted. This is part of our security protocol to AVOID DOUBLE CLAIMS WHICH COULD LEAD TO CANCELLATION OF FUNDS REMITTANCE*CLAIMS PROCEDURES. Quote your registration order number as FBAWP-HT******** in all correspondence. * *Your parcel will be leaving (The Facebook Inc) vault room and get to India. Please you have to take very good care of our Assigned representative Senior Diplomat officer (Andrea Mario). for he is a foreigner in your country and do not know anywhere around India he will need your support and direction in other to deliver your won prize in due time. remember to keep all information away from the general public for security reason. *************************************************************************************Lufthansa Airways (LA) Flight Number *** Departure Sacramento Int'l Airport (SMF) (VIDP * DEL)** **(Departure CA, US * Sacramento Int'l Date*time:- May **st Time **:** AM )***(Arrival India* Indira Gandhi Int'l Date*time:- May **nd Time **:** AM )***************************************************************************************For your willingness and readiness to receive the Diplomatic delivery Agent, Mr. Andrea Mario you are advised to reconfirm to us the Below details: email: *****@***.com ***: FIRST & LAST NAME:********: RECEIVING ADDRESS:******: CELL PHONE NO:*******: HOUSE PHONE NO*******: BATCH NUMBER:******: YOUR REGISTRATION ORDER NUMBER:*******: CUSTOMS CLEARANCE EXCISE DUTY FEE * SERVICE CHARGES :*****DIPLOMAT: MR. ANDREA MARIO*EMAIL: *****@***.com**You have to pay Indian Airport Authority Clearance Duty Fee *Approval Registration Stamp Charges of your consignment parcel before it can be release to our representative for delivery. Our representative will Contact you as soon as he arrive India. You will be instructed and directed after consulting with airport authority on how to make your payment for Registration Duty Fee. **NOTE:** Customs Clearance Excise Duty Fee and Service charges of $*** (Three Hundred and Eighty-Seven United States Dollars). in Indian Rupees which is ( Rs***,*** INR ) will be required to be paid by you to clear your parcel which contains your Demand Draft of $***,***.** Four Hundred Thousand United States Dollars, Your One (Apple Laptop) and a mobile phone (iPhone X) and all relevant document that will enable you to deposit your winning bank draft in your nominated bank account with the assistance of our delivery diplomat. and also facilitate payment formalities through the Bank in your country in India. **IMPORTANT: We cannot deduct charges fees from your winnings prize because it has been insured to its full value of amount and enclose as a diplomatic delivery in your favor and been already dispatched. Also, we do not accept Cash On Delivery (C.O.D) as it is strictly against the policy of this Courier Firm as laid down by the Management of this Courier Agency. You must pay on account given to you by the representative * Indian Airport Authority Customs.***We also urge you to keep your pin numbers confidential. We wish you good luck and Accept our hearty congratulations once again.**Best Regards,*Mr. Fredrick Wilton *Award Program Dispatch Officer***Mr. David Wehner*Tell Phone: ** *** *** ****

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Customer service issue
Reported by GetHuman-alokraj
May 22nd, 2018 - 5 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 42 others
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GetHuman-alokraj started working on this issue
May 22nd, 2018 12:27pm