Facebook has been telling me that my payment method for my ads failed to go through and...

GetHuman-jeffspia's customer service issue with Facebook from May 2018

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The issue in GetHuman-jeffspia's own words
Facebook has been telling me that my payment method for my ads failed to go through and to get a new payment method. There is nothing wrong with my card. Everything has been fine with paying Facebook before. I called my bank and they looked into it. They don't see what should be going wrong except that Facebook may now be associating my business address for the card address. My card is based on my home address. I have a major sale starting Thursday. I don't have time and nor should I need to be issued a new card. The address is **** Bellevue St ****, Green Bay, WI. *****. Please fix this.
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Customer service issue
Reported by GetHuman-jeffspia
May 22nd, 2018 - 8 mons ago
I have an issue with Facebook too
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Seen by 6 customers so far
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GetHuman-jeffspia started working on this issue
May 22nd, 2018 1:15am