My account was disabled because someone reported it for impersonating. I sent in driver...

GetHuman-bairdkin's customer service issue with Facebook from May 2018

39 views
 | 
695 similar
 | 
3 following
Help with my Facebook issue
First: share to improve GetHuman-bairdkin's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-bairdkin's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bairdkin will want to follow the link below to head to their help center. We will check on GetHuman-bairdkin later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-bairdkin may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-bairdkin's own words
My account was disabled because someone reported it for impersonating. I sent in driver license to prove i am who the account is for and they still wont unlock my account. One email requested to describe profile pic for the account and I went as far as sending in a screenshot of the profile pic. Now Riley from Facebook says they can not help me with my issue. I just want my account unlocked rather than having to start a new one. I have pics on there of my children that I no longer have saved in my phone
GetHuman-bairdkin did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-bairdkin fixed the problem
We are waiting for GetHuman-bairdkin to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-bairdkin fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-bairdkin
May 21st, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 39 customers so far
Similar issue to 695 others
3 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-bairdkin started working on this issue
May 21st 2:28pm