I got a notification saying that someone else tried to get into my account and I verifi...

GetHuman-ballin's customer service issue with Facebook from May 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-ballin's own words
I got a notification saying that someone else tried to get into my account and I verified that it wasn’t me. Facebook then asked for my password but I don’t remember what it is so I went to change it and it now won’t allow me to change it. I had Facebook send me a verification code but it said I tried too many numbers and to try again later. It’s been over ** hours and it still won’t allow me to get back into it. This is the only way I have to contact my son that is currently overseas. I need it resolved soon.
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Facebook

Customer service issue
Reported by GetHuman-ballin
May 21st, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 10 customers so far
Similar issue to 259 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-ballin started working on this issue
May 21st 1:18pm