Hi, my wife has an issue with her account and no one is responding to her report that s...

GetHuman-damadon's customer service issue with Facebook from May 2018

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The issue in GetHuman-damadon's own words
Hi, my wife has an issue with her account and no one is responding to her report that she had made. She had set up the two-factor authentication and she's not receiving the codes to login. She didn't set up the code generator so that's not a go there. What can she do to gain entry into it? She's already done the piece of paper with a code clearly written and it's been almost * days of no response or access.
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Customer service issue
Reported by GetHuman-damadon
May 21st, 2018 - 6 mons ago
I have an issue with Facebook too
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-damadon started working on this issue
May 21st 12:50pm
GetHuman-damadon shared this issue with others over email
May 21st 12:51pm