I have a problem with my old Facebook account. About * months ago I was kicked out of m...

GetHuman703253's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman703253's own words
I have a problem with my old Facebook account. About * months ago I was kicked out of my other account. I don't know why but I went to log back in but couldn't because my password was changed. Every time I tried to change my password it would either say it couldn't because of an unknown error or it would say I tried too many attempts which I didn't. Then the last time I tried it asked for my email or phone number and that had been changed also.*If there is anyway you could please help me get into my old account I would greatly appreciate it!
GetHuman703253 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman703253
May 21st, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 14 customers so far
Similar issue to 98 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman703253 started working on this issue
May 21st 4:19am
GetHuman703253 indicated the issue is not fixed yet.
May 21st 5:23pm
GetHuman703253 indicated the issue is not fixed yet.
May 24th 6:29pm