I just opened a new account but I want * try and recover my old * my username is my ema...

GetHuman701813's customer service issue with Facebook from May 2018

1 view
 | 
159 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman701813's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman701813's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman701813 will want to follow the link below to head to their help center. We will check on GetHuman701813 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman701813 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman701813's own words
I just opened a new account but I want * try and recover my old * my username is my email *****@***.com the last * passwords I no is painass** and * kayluttrell but problem is when I go * find account says no match my name is Cindy luttrell the thing on old account is cindyluttrell* also says no match on that phone number is ********** I can even type www.facebook.com*cindyluttrell* and it opens my old account * view but cant change nothin cause can't login help me plz
GetHuman701813 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman701813 fixed the problem
We are waiting for GetHuman701813 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman701813 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman701813
May 20th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 159 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman701813 started working on this issue
May 20th 4:41pm