My ex has gotten into my Facebook account when I went to jail last April I cannot just...

GetHuman-bobmaddi's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman-bobmaddi's own words
My ex has gotten into my Facebook account when I went to jail last April I cannot just got out a couple months ago and I cannot get into my account because she had gotten my old phone and all of my account information it has changed everything so I don't know what it is can I please solve the issue and get back to my account or delete it my name is Bobby Madding my birthday is ******my account will be under *****@***.com and *****@***.com she has been using account for over * yr
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Customer service issue
Reported by GetHuman-bobmaddi
May 19th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 9 customers so far
Similar issue to 571 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-bobmaddi started working on this issue
May 19th 7:19pm
GetHuman-bobmaddi indicated the issue is not fixed yet.
May 19th 7:19pm
GetHuman-bobmaddi indicated the issue is not fixed yet.
May 19th 7:20pm