Im very upset. I cannot log in with my email or the phone number on file on my phone...

GetHuman-loveswel's customer service issue with Facebook from May 2018

650 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-loveswel's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-loveswel's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-loveswel will want to follow the link below to head to their help center. We will check on GetHuman-loveswel later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-loveswel may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-loveswel's own words
Im very upset. I cannot log in with my email or the phone number on file on my phone. It shows incorrect. however when I use my computer indeed that is the correct name and phone number, On my computer I am trying to go into security and login and it just spins thinking.... I am unable to view my email and log in to check. You required my photo id which I sent and i am very upset for having to do that!!!! Major security issue in my opinion but I did it. I have received nothing. Fix this asap so I can discontinue using Facebook entirely I don't hardly use it anyway!!! It is a major breach of my security and when I try to see my own information I can't!!!!!
GetHuman-loveswel did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-loveswel fixed the problem
We are waiting for GetHuman-loveswel to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-loveswel fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-loveswel
May 18th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 650 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-loveswel started working on this issue
May 18th, 2018 3:42pm