Logged out because unknown location tried to login to my Facebook account and I can't r...

GetHuman-doctormo's customer service issue with Facebook from May 2018

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Help with my Facebook issue
GetHuman-doctormo's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-doctormo will want to follow the link below to head to their help center. We will check on GetHuman-doctormo later to make sure it's all set or try to help escalate.
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The issue in GetHuman-doctormo's own words
Logged out because unknown location tried to login to my Facebook account and I can't remember my password and have no way of getting into my account to change password.
GetHuman-doctormo did not yet indicate what Facebook should do to make this right.
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How GetHuman-doctormo fixed the problem
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Facebook

Customer service issue
Reported by GetHuman-doctormo
May 18th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 7 customers so far
Similar issue to 201 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-doctormo started working on this issue
May 18th, 2018 12:55am
GetHuman-doctormo indicated the issue is not fixed yet.
May 18th, 2018 3:49pm