I had an old facebook account, the email I used was *****@***.com. It was a work email...

GetHuman-rylanlre's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman-rylanlre's own words
I had an old facebook account, the email I used was *****@***.com. It was a work email and I no longer work there.**I have since joined facebook again and created a new account using the email below, however I would like to access the old account because I remember I posted photos of my daughters on that account... and I don't have those photos anymore (lost the memory card). **I would really like to gain access back into my old account (*****@***.com) is there anything I can do (fill out a form, etc) to do so?**Thanks,**Rylan Reed
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Customer service issue
Reported by GetHuman-rylanlre
May 17th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 250 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-rylanlre started working on this issue
May 17th, 2018 8:47pm
GetHuman-rylanlre indicated the issue is not fixed yet.
May 18th, 2018 4:38am