I got a new phone & I can not access my Facebook account

GetHuman693441's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman693441's own words
The problem: I got a new phone & I can not access my Facebook account
GetHuman693441 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman693441 fixed the problem
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Facebook

Customer service issue
Reported by GetHuman693441
May 17th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 80 customers so far
Similar issue to 581 others
1 customer following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman693441 started working on this issue
May 17th 3:18pm
GetHuman693441 indicated the issue is not fixed yet.
May 17th 4:47pm