I got a new phone & I can not access my Facebook account

GetHuman693441's customer service issue with Facebook from May 2018

Help with my Facebook issue
The problem I ran into: I got a new phone & I can not access my Facebook account
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Customer service issue
Reported by GetHuman693441
May 17th, 2018 - 2 mons ago
I have an issue with Facebook too
Seen by 55 customers so far
Similar issue to 581 others
1 customer following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman693441 started working on this issue
May 17th 3:18pm
GetHuman693441 indicated the issue is not fixed yet.
May 17th 4:47pm