I tried to sign in. They said my password was wrong. They changed my password. I had to...

GetHuman692078's customer service issue with Facebook from May 2018

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The issue in GetHuman692078's own words
I tried to sign in. They said my password was wrong. They changed my password. I had to close out so I could check my email. I do not want one of theirs. I want to be able to choose my own. I got a new phone and I am having trouble with this one. I could always click on the Facebook symbol and it let me in. I can't remember all these passwords. I use *. I am elderly and I want my old password back. Please call me so we can fix this
GetHuman692078 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman692078
May 17th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 326 others
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Timeline
GetHuman692078 started working on this issue
May 17th, 2018 12:12am