I received an email saying I need to change my p***word. I changed it and how I cannot...

GetHuman746592's customer service issue with Facebook from June 2018

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I received an email saying I need to change my p***word. I changed it and how I cannot login - it says the p***word is incorrect. When I try to change my p***word, I am not receiving the confirmation code (I asked for it in text).
I trust that Facebook will make this right and come up with a resolution that is fair.
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Facebook

Customer service issue
Reported by GetHuman746592
Jun 4th, 2018 - 2 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman746592 started working on this issue
Jun 4th 1:38am
GetHuman746592 confirmed the issue is fixed. Hooray!
Jun 4th 3:45am